"Working for gem is a fun, lively, challenging and rewarding experience. There is great team spirit throughout the whole business and a relaxed, productive atmosphere"

gem delivers an exceptional service through the passion and talent of our people in a number of exciting fields including customer support gaming, sales, retail and tourism. We provide support across 31 different languages and work in partnership with some of the world’s leading brands such as Cisco, Microsoft, Electronic Arts and many more.

gem is set apart from other contact centre environments and the main reason for this is its exciting, dynamic and unique culture. We promote a relaxed environment where every member of the team feels valued and included as part of our wider community. We continuously strive to create and maintain an atmosphere of support and inclusion for all employees.

Reward & recognition is extremely important in gem – your ideas and your feedback are actively encouraged & promoted. The annual ‘gemmy’ awards showcases & celebrates gem’s talent and is a great night out for the whole team!

We provide a clear path to career development in gem and offer support, advice and coaching every step of the way.  Some of our other benefits include:

• Extremely competitive salary
• A bright, modern and exciting place to work with excellent staff facilities
• Performance Related Pay
• Eye Care Provision
• Cycle to Work Scheme
• Childcare Vouchers
• Annual Reward & Recognition Ceremony
• Free buns and fruit on a Friday!
• 21 Holidays & 6 Stat days & birthday day off
• Stakeholder Pension Scheme
• Excellent Relocation Package
• Team and gem events

And many more....