Partnership is Paramount

In gem we are proud of our retail experience.  We have worked with world class retailers such as Amazon and Figleaves.  We have also completed more complex, specialist work for Play.com.  In partnership with gem, Play.com has won a number of prestigious industry awards including the Which? Award for Outstanding Customer Service in 2009.

Find out how gem ensured play.com topped the Christmas Online Retailer Satisfaction Survey and significantly reduced costs through fraud prevention & innovative business improvement ideas.

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