gem a winner at the NICE Excellence Awards 2009

We are pleased to announce that gem is a winner at the NICE Excellence Awards in the category of Technical Innovation.

The NICE Customer Excellence Awards program celebrates and honours organisations using NICE products and services to drive creative, inventive approaches to managing their operations and optimizing business performance. With a diverse range of solutions, including workforce management, quality management, interaction recording, customer feedback, performance management and interaction analytics

gem will be attending the NICE Customer Conference and will be giving a presentation on how gem's innovative use of NICE enables us to represent our clients brand, build customer loyalty and deliver a superior customer experience.