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Exciting Job Opportunities

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We are currently recruiting within the greater Belfast and Londonderry area. We have many exciting positions available and suitable to everyone (Temporary, Permanent, Full Time & Part Time).

Below you will find more information about gem and the benefits you receive by being a 'gemmer'.

In the meantime have a look at the current vacancies available
by clicking here 

 

Why gem?

Choose gem and you will be working with a portfolio of clients that include many of the world's largest and best known companies in an enthusiastic, fun and energetic environment.

The Benefits?

When you come to work at gem, we believe it is important that you feel valued. As a member of staff you are offered a wide range of benefits including:

  • Competitive Salary
  • Generous Holidays
  • A day off on your birthday
  • Staff Discount Scheme
  • Childcare Vouchers
  • Stakeholder pension and share option schemes
  • Eye Care Provision
  • Bi-Annual Awards
  • Cycle to work Scheme
  • Plus many more

Recognition - The gemmy Awards

gem hosts a bi-annual reward and recognition scheme – “the gemmys”. Staff nominate those who have ‘gone the extra mile’ in relation to our five core values; Customer Focus, Integrity, Excellence, Innovation and Passion. Senior Management selects winners in five categories and all staff are invited to an awards ceremony and results are widely publicised in our ‘gemmys’ brochure.

An Exciting Place to Work!

gem offers a bright, modern and exciting place to work and includes breaks for playing games – the Wii console is a permanent fixture!
 
Scattered around the office areas are ‘coffee docks’ with tea and coffee facilities available.
 
There is also a main breakout are called ‘bar gem’ which has a range of vending machines, mobile phone recharging stations, game consoles, televisions and a pool table. This combines to make gem not only a nice place to work but also a place where there is space to relax and catch up with friends. Many of these facilities were put in place as a direct result of staff feedback and have been widely welcomed.
 
“A lot of people see call centres as a ‘chicken coop’ environment but gem is far from that. It is a nice place to work and we try to promote that. Some call centres are very regimented but we bring an element of self management for our agents and they appreciate that. We have one of the lowest attrition rates in the industry. We have seen people who have left for more salary, then return to us because they like the environment at gem.”

PHILIP CASSIDY, CEO

 

Want to know more?

You can either apply online by clicking here, calling our recruitment team on 028 9092 1717 or by texting gem to 64777*

* Standard SMS costs apply. SP Return2Sender 00353 1 679 0640

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