Paddy Power was founded in 1998 and is a rapidly expanding Irish bookmaker, headquartered in Dublin, Ireland. It is Ireland’s largest bookmaker and is a multinational company with a large and increasing online presence.

gem has worked with Paddy Power to assist them with peaks in contact volumes during major sporting events.

Find out how gem helped Paddy Power to reduce queues and waiting times for phone support and live chat customers.

Enter your email below to access the case studies.