Events 2010
Come and meet the gem team at one of the following events. If you would like to be kept up to date with events with gem, then why not connect with gem
Webinar: An insight into Award Winning Innovative Contact Centre Reporting. gem’s Resourcing and MI teams were the recipients of the NICE Excellence Award 2009 for Technical Innovation for their use of the TotalView Workforce Management system. For gem to manage its day-to-day operations and achieve the standards of excellence for which it has become renowned, the company relies heavily on the accuracy of its resource scheduling, forecasting and overall quality of reporting.
Gain an insight into the award winning innovative way gem does this during this short webinar.
Watch the recording by clicking here
24th March: TEN Customer Insight Summit - London.
gem will be attending as a delegate.
24th - 26th March: Customer Contact Exchange
gem is sponsoring the 2010 Customer Contact Exchange at Chelsea Football Club between 24-26th March.