Our Clients...

Our clients include Play.com, Channel 4, Clearwire Broadband, EA, Cisco, King.com and Microsoft.

Our client portfolio is made up of a broad range of well-known brands. If you have purchased DVDs, music CDs, video games, accessories or books; or if you send e-messages to your friends, fancied a flutter, needed technical support or searched for love on the internet, you have probably used the products or services of some of our clients.

We pride ourselves in delivering a service that is totally in tune with our clients' business needs.

What our clients say...

“Throughout the year our team at gem have demonstrated a strong sense of commitment to improving our Customer Experience. They have responded quickly and effectively to change in procedure and are always willing to undertake new projects to ensure we continually strive for a best in class service.

More recently our team have made a great effort in reducing the amount of loss to Play.com through the refund of orders from our drop ship warehouses.

The team’s passion and eagerness to ensure they can support the end to end customer experience clearly shines through. All the members of the team that I have contact with are always willing to do their best in supporting the business and it’s comforting to know that the qualities we value in our own people are also evident in the team at gem.”
Head of Customer Service for Play.com